ACUMA 2020 Annual Conference
Affordable Lending – What Can Your Credit Union Do To Promote Homeownership and Close the Housing Gap?
Becoming the first in your family to own a home is not an easy road, but credit unions are working to make it happen.
How did loan servicing department leaders ramp up and develop solutions to ensure members with questions about modifications, forbearances and deferrals were able to get the answers they needed – all during a global pandemic?
How did credit unions modify processes, workflows and job roles to move loans through processing and underwriting to timely closings – all during a global pandemic?
Explore the possible depth and duration of this economic crisis and what impact it will have on credit union balance sheets and income statements for the next two years.
QC/QA/Fraud/Risks are emerging due to the unique lending environment we find ourselves in.
Learn how these credit unions restructured and redeployed resources to meet member demand and provide quality service-all during a global pandemic.