Episode 18 – Mortgage Assistance: Caring for your Members during the Pandemic
More than 4 million US homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will.
Episode 17 – How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID
How BCU Has Paid Millions Back to Members and Grown Their Mortgage Business Despite COVID
Episode 16 – Delivering A Better Experience for Both Your Members and Your Employees During a Time of Social Distancing
Learn how artificial intelligence, APIs and digital solutions can keep credit unions competitive while delivering a outstanding member experience.
Episode 15 – Today’s Marketplace and the Necessary Evolution of Origination Platforms
Lenders need to prepare themselves for mortgage lending in a fully digital world to remain relevant.
Episode 14 – Combining Business Intelligence with Marketing Automation to enhance the member experience
The way we deliver loans, business intelligence and marketing automation have converged more rapidly than ever before, particularly in the era of COVID.
Episode 13 – The non-agency landscape: Challenges and opportunities in the non-GSE market
The non-agency market hit the pause button in April. It re-emerged in the fall.
Episode 12 – Loan Servicing and the Importance of the Member’s Experience
Much of the focus this year has been on origination but that doesn’t make a great servicing experience any less important.
Episode 11 – The Importance of Internal Connection
Regardless of what is going on in the world, the synergy between sales and marketing teams is critical to customer engagement and service.
Episode 10 – Top Legislative Issues Important to Credit Unions
In today’s dynamic and ever changing world, staying on top of regulatory issues and market changes can be challenging. Listen and learn what nationally focused governmental experts are keeping their eyes on for credit unions and the mortgage industry.
Episode 9 – Best Practices to Build Tomorrow’s Purchase Pipeline
During these busy times it is easy for originators to neglect building relationships and disengage from outreach activities. Growing business for tomorrow’s purchase market is essential.
- 1
- 2