ACUMA 2020 Annual Conference
Breakout Sessions
Affordable Lending – What Can Your Credit Union Do To Promote Homeownership and Close the Housing Gap?
Becoming the first in your family to own a home is not an easy road, but credit unions are working to make it happen.
Winning Way #3: The Forbearance and Referral Process Retooled
How did loan servicing department leaders ramp up and develop solutions to ensure members with questions about modifications, forbearances and deferrals were able to get the answers they needed – all during a global pandemic?
Winning Way #2: Loan Processing and Underwriting Retooled
How did credit unions modify processes, workflows and job roles to move loans through processing and underwriting to timely closings – all during a global pandemic?
The Trifecta—A Pandemic, Record Low Mortgage Rates and the Highest Unemployment in History
Explore the possible depth and duration of this economic crisis and what impact it will have on credit union balance sheets and income statements for the next two years.
The “New Normal” – What It Means for Quality Control and Compliance
QC/QA/Fraud/Risks are emerging due to the unique lending environment we find ourselves in.
Winning Way #1: The Origination Process Retooled
Learn how these credit unions restructured and redeployed resources to meet member demand and provide quality service-all during a global pandemic.